We value your feedback here at Waikato Security!

If you would like to comment on our company performance –please click here to submit your feedback to our CEO Chris Mangan.
We look forward to hearing from you.

"“On behalf the President and Executive of the Hamilton Returned and Services Association, I would like to thank you for picking up our Poppy day collections and taking them to the bank. Your ongoing help with this is very much appreciated.
We look forward to continuing our association with you next year on Poppy Day. ”

- Helen Nonoa (Mrs) SECRETARY - Hamilton Returned and Services Association,


"“I just want to share how important and effective the Safety Officers are.
I live in the Garden Place Apartments, this morning (6.50am) my family and I were woken by a domestic argument happening outside the library. It sounded like it was never going to end, alot of abuse, crying, swearing and it was just bouncing back and forth. Anyway as I looked outside the window I saw one of our safety officers start heading toward the couple, he was coming from the council building area. The mere fact that he was walking toward them caused the couple to quickly move on. Not sure where they went, don't care however if our safety officer had not been present in the area, the situation I believe would have become much worse. Not sure whether it was fate or that was his actual patrol area as to why he was there but it was timely.
So thank you, to Our Safety Officers on the Streets, it is great knowing that you are not too far away and for those of us that live in the city especially those of us with children and senior whanau members, your presence is appreciated.
Respect to you all. ”

- Talei Morrison


"“I appreciate all the help you have been and thank you for the excellent service you have provided over the years”

- Paul Moody - Owner/Manager - DAYTONA INDOOR RACEWAY


"We have nothing but praise for your company, no matter what time the alarm went you rang very quickly after it activated. If not here, you contacted me and quickly got the firm in Te Awamutu to visit our home to check. Staff were always polite and helpful when ringing and nothing was too much trouble. We would certainly recommend WSS to other people. Thank you for your time."

- David Monk



"Thanks for the speedy service I received from the moment I called your office. Dealing with you was a pleasure. The installation of our security system in our home was carried out very efficiently by two extremely polite and obviously capable security technicians. I can only describe their entire approach and workmanship as impeccable.  As a retired Law enforcement officer and someone who worked internationally in security, as well as being the Vice President of OSAC in Beijing, a security initiative run by the United States Diplomatic Security Service, I am well aware of the growing need for personal responsibility when it comes to protecting our biggest assets which is usually ourselves, and our home and contents.  I am so pleased I chose Waikato Security Services. I know going on the initial approach by yourself and your installation staff, that my wellbeing and my home and contents are in very professional and safe hands."

- Alan Solomon, Leamington Cambridge



"I would like to thank your company with the professional way you dealt with the break in of our premises.  Then your follow ups the next day with checking our alarms and collecting a new key and your phone call. It’s not great to come out in the early hours of the morning but your people really stepped up and made the bad situation a whole lot easier to deal with.  Thanks again."

 - Warren Griffin, Glenview Electrical Services



"On behalf of myself and the team at Bold Horizon, I’m writing to commend the Waikato Security customer service staff on their great service.  We often work late and when Glenda is working she goes out of her way to make us feel comfortable and reassured that Waikato Security are on hand.  Thank you again to the team for your efforts."

 - Annette Crowther, Bold Horizon



"Gallagher Group Ltd and Waikato Security have had a business relationship for many years and this relationship has worked extremely well. At all times Waikato Security has displayed a pride in the way in which the Gallagher contract is executed. The [WSS] management team and operations teams are proactive in initiating effective and efficient improvements in the day to day management of the Gallagher contract and have been responsible for implementing improved systems and processes."

- Sir William Gallagher


"Maeroa Intermediate recently changed to Waikato Security for monitoring of our alarms. I would like to express how appreciative I have been of the service. The phone manner of the people who have rung to advise me of an alarm issue has been pleasant and most helpful. Last night, after an alarm activation, the gentleman I spoke with agreed to call me back in 10mins if the alarm was still ringing (I had just put baking in the oven) and when he had to ring back, he checked to ensure it was convenient for me to attend (ie was my baking out of the oven). When I arrived there was a guard on site waiting to meet me although I had assured him I wouldn't be attending the callout on my own.
Small things like this make the frustration of a callout much easier to handle. Please express my thanks to whoever was on call last night and the gentleman who attended the callout at Maeroa Intermediate. We value your friendly and efficient service."

- Delwyn Bain, Principal, Maeroa Intermediate


"Just a quick note to say thanks for the excellent work Graham did for us over the last two week period managing the Red line in our new facility. His approach and professionalism was excellent and helped us manage the critical entry procedures we have to our manufacturing process."

- Graeme Allen, Drying Operations Manager, Dairy Goat Co-operative (N.Z.) Ltd


"We have used James and the team at Waikato Security to fit out GOOD George in Frankton and GOOD Neighbour Brew Bar in Rototuna. The service level we have received, combined with the quality of equipment and installation has confirmed our decision to go with Waikato Security as the right one and we look forward to using them again on our next project."

- Andrew, GM Good Neighbour Brew Bar


"Many thanks for your latest post with complimentary movie tickets. Totally unexpected and very much appreciated. I have to say that I am very impressed with your service; prompt, professional, friendly, courtesy and efficient. Many thanks. I am very glad I made the right choice. All the best."

- Trish Bond

"I just wanted to say thank you and your staff for the help you gave us on Sunday during the Cambridge Christmas Parade.  It is such a relief to have professional staff help us in our most congested area of the parade and we really appreciated the effort Sonny and the team made for us.  Thanks again."

- Rachael Colgan, Cambridge i-SITE Information Centre

"I've just received your News letter, and I am emailing to give you some positive feedback.  We have been a client of yours for many years and have never had a reason to complain, you provide an excellent service which we appreciate for the security it gives us."

- Paul Wood


"Thanks so much Leslie. Just thought I would say what an awesome job you guys do. I have been so impressed with the attention to detail that you provide with your service. Your customer service is second to none and I am always guaranteed to have a cheerful happy person on the end of the phone. It is such a pleasure to work with you. Please pass on to the team my acknowledgement of an excellent service."

- Ruth Seabright, Manager, Waikato Environment Centre

"On behalf of St John’s College I would like to thank you for your support of our Year 11 Social. We were very fortunate to have your support of security staff, without them this event wasn’t possible. It was because of your staff that the Year 11’s could have an enjoyable and safe night. With your support we were able to raise $1370, this money will go towards building a new school in Malawi and helping those in our community who are less fortunate and cannot afford the essentials for school. We appreciate your generosity and hope to work with you in the future."




"I would recommend to anyone that if they are seeking to engage any security company that Waikato Security Services would be an advantage as they are locally owned and operated, they are professional in what they do, they have their own monitoring and call centre and the service they offer is second to none."

- D N Billman


Waikato Security

244 Tristram Street, Hamilton

PO Box 697, Hamilton 3240

client log